Our Quality Policy is:
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We are committed to
► To provide product conforming to governing standards and of consistent quality.
► Excel in all our operations to achieve customer satisfaction for products and services through continual improvements.
► Develop and Maintain motivated team of competent employees and vendors
► Re-define and execute new processes / systems that meet market requirements.
► Guiding principle to achieve these objectives is based on ISO – 9001: 2000.
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Management extends its full support to this program and ensures that all the employees are guided by the systems and procedures laid down in the QMS manual.
FAWZI AL QUAID
General Manager
ALFANAR Electrical Systems |
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Approach Towards Quality
AES' approach towards quality is to prevent errors before they occur. Whole of our efforts are in this direction so as to earn our customers' full satisfaction in terms of products and services.
To ensure that our products and services are of optimal standards, we apply the following functions throughout our manufacturing processes:
► Quality Acceptance
► Quality Assurance
► Process and Product Audit
► ISO 9001 System audits by authorized auditors
These functions involve:
► inspection of incoming raw material
► Inspections during processes
► Inspection of finished products
► Approvals of processes, tools and moulds
► Analysis of customers' complaints
► Audits of products and processes
► Calibration control of all measuring and testing instruments
► Control of non-conforming products and initiation of corrective steps
► Monitoring quality trends
► Application of appropriate statistical techniques
► Frequent systems audits (ISO-9001) by trained internal auditors
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